Terms of Service

1. Acceptance of terms

By accessing or using the Med-ID website at med-id.com.au ("the Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. These terms are governed by the laws of Victoria, Australia.

2. Use of the website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Website in any way that violates applicable Australian or international laws or regulations.
• Attempt to gain unauthorised access to any part of the Website or its underlying systems.
• Transmit any unsolicited commercial communications or malicious code.
• Reproduce, distribute, or modify any content from the Website without our prior written consent.

3. Information only — not professional advice

The content on this Website is provided for general informational purposes only. Nothing on this Website constitutes legal, regulatory, medical, pharmaceutical, or professional advice. You should not rely on any information on this Website as a substitute for professional advice specific to your circumstances. Med-ID strongly recommends that pharmacy owners seek independent legal and regulatory advice before implementing any pharmacy access infrastructure.

4. Intellectual property

All content on this Website — including text, images, graphics, logos, trademarks, and software — is the property of Med-ID Pty Ltd or its licensors and is protected by Australian and international intellectual property laws. "PharmaSelf24™" and "MedyBOX™" are trademarks of their respective owners. "Med-ID" and the Med-ID logo are trademarks of Med-ID Pty Ltd. You may not use any of our trademarks without our prior written consent.

5. Third-party links and services

The Website may contain links to third-party websites or services, including booking platforms and external resources. These links are provided for convenience only. Med-ID does not endorse, control, or accept responsibility for the content or practices of any third-party websites. Your use of third-party websites is at your own risk and subject to their respective terms and conditions.

6. Limitation of liability

To the maximum extent permitted by law, Med-ID Pty Ltd and its directors, employees, and agents are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or reliance on this Website or its content. This includes, without limitation, loss of profits, loss of data, or business interruption. Nothing in these terms limits any rights you may have under the Australian Consumer Law.

7. Disclaimer of warranties

The Website and its content are provided "as is" without any warranty of any kind, express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Website at any time without notice.

8. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Changes to these terms

We may update these Terms of Service from time to time. Continued use of the Website after any changes constitutes your acceptance of the updated terms. The current version will always be available on this page.

10. Governing law

These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising from these terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of Victoria.

11. Contact

For any questions regarding these Terms of Service, contact Med-ID Pty Ltd at:
[email protected]
Melbourne, Victoria