The role of Pharmacy Is changing, so are customer expectations
Pharmacists are stepping up.
With GP access declining, you're delivering more care than ever; prescribing, vaccinating, advising. But outdated models make you do more with less. Forward-facing automation doesn’t replace you, it protects your time, extends your reach, and keeps you in control.
Why it matters.
Because patients still need you; even when you’re consulting or off shift. Because access shouldn’t stop at closing time. And because real leadership means finding smarter ways to be there, without burning out.
That’s why forward-thinking pharmacists are choosing infrastructure that supports them — not replaces them.
Why it matters to you.
Because patients don’t stop needing help after hours. Because long lines and rushed moments cost more than time — they cost trust. And because pharmacy should feel safe, secure, and in your control always.
That’s why modern infrastructure isn’t just helpful. It’s essential.
Pharmaself24: Safe, Controlled Script Pickup. Without Compromise, in Your Hands
Pharmacists are under pressure. Scripts stack up. Patients queue. Hours stretch. And still, they expect access, convenience, and continuity, even when the pharmacy is closed. Without the right tools, that demand gets filled elsewhere: by couriers, apps, or unsafe workarounds. PharmaSelf24 puts that control back in your hands, where it belongs.
This isn’t just a pickup point. It’s an extension of your pharmacy, fully auditable, fully pharmacist-controlled, and designed to uphold the standards your patients trust. There’s no browsing, no vending, no unverified access. Every script is checked, approved, and released by you. That’s modern pharmacy infrastructure done right.
MedyBOX: Pharmacists provide more than products, they provide trust.
MedyBOX lets you extend that trust into the times your community needs it most: late nights, early mornings, or moments when privacy matters. Whether it’s sexual health and contraception, feminine hygiene, or baby needs, MedyBOX gives your customers access to the essentials they’d rather get from a pharmacist, even when you’re not at the counter. Controlled, secure, and always stocked by you.
Every product is handpicked and stocked by your team. Customers pay on the spot and collect immediately, no pharmacist intervention, no self-selection, and no risk to your brand. MedyBOX is built to reinforce your role, not replace it. Tamper-resistant, UV-protected, climate-stable, and anchored by your name, it’s convenience, without compromise.
Pharmaself24
No Self-Selection. No On-Unit Payment.
Secure Script Pickup with Full Pharmacist Oversight.
Supplies full scripts — including S4, repeats, and OTC if required
Pharmacist reviews, approves, and validates every release
Patients schedule pickup via secure SMS workflow — no lines, no confusion
Fully enclosed, tamper-resistant, anti-vandal, and intrusion-proof
Integrates with most pharmacy systems and dispensary workflows
Boosts dispensing efficiency and improves continuity of care
Reduces in-store congestion and supports PBS adherence
Maintains full auditability — pharmacist in control at all times
MedyBOX
Pharmacy-Controlled Essentials, Always Available Privately
OTC essentials: baby care, pain relief, sleep, feminine hygiene, first aid and more
Instant, unscheduled pickup — customers tap, pay, collect
Zero pharmacist time required at collection
Offers privacy, convenience, and a stronger retail footprint
Indoor or outdoor installation — lightweight, fast to set up
No system integration required
Drives after-hours revenue with minimal running costs
| Feature | MedyBOX | Pharmaself24 |
| Primary Function | Pharmacy essentials, non-scheduled items only — baby care, sexual health, contraception, feminine hygiene, cold & flu, RATs, and more | Full prescription pickup incl. S4 repeats with full pharmacist oversight and auditability, no self selection, no payments at the unit, stays in footprint of pharmacy, |
| Reduces Staff Pressure and Calms Workflow | Enables access to essentials without staff involvement — reducing interruptions and allowing simple convenient handovers | Allows pre-ordered scripts to be collected safely without queues — easing pressure during peak times and supporting pharmacist efficiency |
| Pickup Process | Instant, tap-and-go access. No scheduling or pharmacist time required | Patient schedules pickup. Pharmacist authorises and validates before release. Algorithmic SMS is sent. If uncollected within the defined time, pharmacist is alerted |
| Pharmacy Oversight | Curated product range, presented under pharmacist direction. | Full pharmacist control, audit trail, ID check, no self-selection, SMS and access validation |
| Use Case | Extends shelf and front-of-store presence. Supports privacy, after-hours access, and low-staffing environments | Increases customer convenience and retention while maintaining strict regulation of scripts. Supports continuity of care and safe after-hours access |
| Business Outcome | Boosts urgent OTC sales, improves brand visibility, and captures unattended-hour opportunities | Enhances workflow, lifts patient satisfaction, improves prescription retention, and supports PBS continuity |
| Security Features | Vandal-resistant, impact-certified steel and glass. UV-protected. Active cooling. Always pharmacy-controlled | Tamper-resistant. Locked access with dispensing logs. Impact-certified, UV-protected, temperature monitored. Always pharmacist-managed |
| Setup and Integration | Modular, fast install. No pharmacy integration required. POS and banking system included under AusPayNet certification, PCI DSS, and payment network standards | Tamper-resistant. Locked access with dispensing logs. Impact-certified, UV-protected, temperature monitored. Always pharmacist-managed |
Ready to see how it fits your pharmacy?
See the Guild’s official position on vending machines and collection units in community pharmacy — what’s allowed, what’s not, and the safeguards needed to keep patients safe.
Information Pharmacist and Managers
Step-by-step support on planning, approvals, training, and setup.
Planning, Placement & Permissions
- We help identify optimal placement for visibility and flow.
- We assist with signage and layout to build patient trust.
- We support your approach to landlords, councils, and strata.
- We offer draft wording to position units as healthcare infrastructure.
- Our role is to guide, not just deliver — every step of the way.
Setup, Installation & Integration
- We ensure setup meets power, and internet and security.
- We set up POS and SMS services
- We work alongside your shopfitting eam to ensure placement is effective and functional.
- We guide you through equipment handover, training and readiness.
- Our setup team ensures uptime and operational safety from the outset.
Launch, Training & Communication
- We guide your launch with tools to build early awareness and trust.
- Training includes real customer use to build team confidence.
- We assist staff in explaining and promoting the service effectively.
- Simple handover guides and videos to support ease of use.
- One training refresher per year is available with your support plan.
